Amazon FBA Seller Reimbursements Done Right

If you sell on Amazon, inventory mistakes are costing you money.  We find your eligible refunds and make it easy for you to get paid.

Refundly Dashboard

A must-have tool for all Amazon sellers

Finding Amazon FBA eligible reimbursements can be difficult and time-consuming. On top of that, they come with an 18-month expiration date. Our software automatically reconciles your reports to find Amazon’s inventory mistakes. After our software does its magic, you can then focus on getting your money back and easily keep track of your claims on the Refundly dashboard.

3 Easy Steps To Getting Paid

Step 1

Sign up and follow the simple instructions to sync your Amazon seller account with Refundly.

Step 2

Our software scans for inventory issues and identifies eligible refunds dating back up to 18 months.

Step 3

Submit your claims and keep track of your eligible refunds, all conveniently within the Refundly dashboard.


Interactive Dashboard

Easily view, track, sort, and manage your refund claims on the Refundly dashboard.

Safe & Reliable

Our software is accurate and 100% compliant with Amazon's Terms of Service.

No Up-Front Costs

A win-win situation: we only get paid when you get paid. We charge a low 12% of the money you get back from Amazon.


You pay only 12% of the money you get back from Amazon after you get paid

Our pricing is straight-forward: You don't pay us until you get paid by Amazon. After Amazon credits your FBA seller account, we then charge a low 12% commission on the refunded amount.

With Refundly, you get:

  • Accurate results
  • An Amazon TOS compliant service you can trust
  • Affordable, no-risk pricing
  • An easy-to-use dashboard where you can view, submit, and track your claims
  • Personalized customer service
  • Saved time and effort so you can focus on growing your business

frequently asked questions

Why does Amazon owe me money?

Amazon makes all kinds of inventory management mistakes that they reimburse sellers for. However, FBA reimbursements are not always automatic and can be difficult to keep track of. This is costing sellers a lot of money. Some of these mistakes include:

  • Orders refunded but not returned by customers after 45 days
  • Units destroyed by Amazon without being reimbursed
  • Refunds paid for more than what was charged
  • Lost items in the FBA warehouse
  • Damaged items in FBA warehouse
  • Replacement sent to customer with the original being returned
  • Damaged returns and inventory by FBA warehouse workers
  • Credits and partial refunds given to customers that were drawn from your seller account

How does the process work?

After signing up, you will need to follow a few simple steps to sync your Amazon Seller account with Refundly. Once you do that, our software will scan your inventory history to find eligible reimbursements dating back up to 18 months. You can view your eligible refunds in detail, submit your claims, and keep track of them all within the Refundly dashboard. It’s an all-in-one, hassle-free tool to help you make sure your money is not slipping through the cracks.

Which Amazon marketplaces do you support?

We currently support the following marketplaces: Amazon US, Mexico, Canada, UK, Italy, Germany, France and Spain.

Do you automatically submit claims on my behalf?

No, we do not automate claim submissions as this is against Amazon policy and could put your account at risk. You can safely and easily submit your claims and keep track of them within the Refundly dashboard.

How much do you charge?

Our inventory analysis is free. We only charge an 12% commission fee of the money you get back from Amazon after you get it back. Zero up-front costs and no long-term commitments.

What can I do on the Refundly dashboard?

On the Refundly dashboard not only can you find eligible reimbursements, but you can also sort them to keep track of which ones have already been submitted, which ones are top priority, and which ones are pending approval.

How far back does your software check for eligible refunds?

Due to Amazon’s policies, we can only check your account as far back as 18 months. You can set reminders on your Refundly dashboard to make sure your eligible reimbursements don’t expire.

Didn’t find an answer to your question? Send us an email at and we will gladly get back to you as soon as possible.

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